Mission 2: Alien Translator

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BA Detective Academy · NovaTech Solutions

Your briefing:

nYour biggest NovaTech client knows something is wrong with their business — but they cannot articulate it clearly. Your job as a BA is to ask the right questions to draw out what they actually mean.

nYou will face 5 levels of increasingly vague stakeholder statements. For each one, select the responses that will genuinely help you understand the problem — and avoid jumping to solutions before you understand what is being asked.

Good clarifying questions: +10 points Premature solutions: −5 points

The best BAs resist the urge to solve before they understand.

Score: 0 pts

Select the responses that will help you understand the problem. Choose wisely.

out of points

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Benjamen Walsh

Founder, BBA Institute · Certified Business Analyst

Benjamen Walsh is the founder of the Better Business Analysis Institute (BBAI) and a practising business analyst with over a decade of experience delivering change across New Zealand and Australia. He has trained over 200+ business analysts through BBAI certification programmes and hosts The Better Business Analyst Podcast (138+ episodes). Benjamen works with organisations including Corporates, Consultancies, Non for Profits, Small Businesses and the New Zealand Government.

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