Unraveling the Intricacies of the Experience Ecosystem: A Comprehensive Guide for BAs and Human-Centered Designers
In the vast landscape of business and technology, the concept of an ecosystem is pivotal. An ecosystem, as defined by Wikipedia, encompasses all organisms and their physical environment, highlighting their interplay. This concept is not only applicable to natural environments but also to technology and business, particularly in shaping the customer experience. The customer experience […]