Test your understanding of how to plan, facilitate, and follow up on BA workshops that produce real decisions.
What you’ll be tested on
The difference between a meeting and a workshop — what makes a workshop productive
Pre-workshop preparation: objective setting, attendee selection, pre-read distribution
Facilitation techniques for managing dominant voices and keeping discussions on track
How to document decisions in real time during a workshop
Post-workshop follow-through: notes within 24 hours, action item ownership, parking lot resolution
Quick tips
Workshop facilitation is a practical skill — if you’ve run meetings before, think about what made them go well or badly. The answers to most questions will feel intuitive.
The trickiest questions are about timing and structure — “when should you do X” rather than “what is X”
If you haven’t facilitated a workshop before, run through the Before/During/After framework mentally as you answer
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What should every workshop have defined before it starts?
What is the optimal size for a BA workshop?
A participant raises a point that is valid but off the topic of today's objective. What should you do?
Which is a structured technique for balancing participation when one person dominates the discussion?
When should the decision log be sent, and what should it contain?
