The Better Business Analysis Framework
The Better Business Analysis Framework
The three-component methodology that underpins the CBBA programme — and how it connects skills, delivery, and techniques.
Three components
- The 8 Fundamental Skills — the professional capabilities every BA needs: BA Planning & Governance, Business Context, Stakeholder Management, Behaviour, Problem Solving, Communication, Elicitation, and Tools & Technology
- The 7-Phase Delivery Journey — the structured process from Enterprise Analysis through to Release & Improvement, applied to real projects
- Techniques & Approaches — the practical toolkit of BA techniques, organised by the phase where each is most useful
💡 The CBBA programme is built entirely around this framework. The Certified Better Business Analyst course covers all three components in depth — ready to apply from your first week as a practising BA.
📌 Key Points
The BBAI Framework has 3 components: 8 Fundamental Skills, 7 Delivery Journey phases, and a Techniques library
Skills are applied continuously; Phases provide structure; Techniques are selected based on context
The framework is aligned with IIBA BABOK® but designed to be more practical and immediately applicable
The CBBA certification demonstrates mastery of all three components to ANZ employers
Where do you stand today against the BBAI Framework?
The Framework has three components: 8 Fundamental Skills, the 7-Phase Delivery Journey, and Techniques & Approaches. Be honest with yourself — this is your starting point, not a test.